Frequently asked
The details customers ask for most
If your question is not here, email or text and we will help before you place the order.
Do you deliver across the GTA?
Butter Street delivers cupcakes across the Greater Toronto Area on Saturdays. You can choose delivery at checkout, and our GTA delivery areas page highlights the cities we serve most often.
When do pre‑orders close?
Pre‑orders close Thursday at 9pm, or earlier if weekly capacity is reached.
What cupcake flavours and box sizes are available?
The current collection focuses on signature chocolate and vanilla cupcakes in boxes of 6 or 12. You can explore the collection first or go straight to order online.
What allergens should I know about?
The current cupcake collection typically contains wheat, egg, and milk. If you have allergies or dietary questions, email before ordering.
Can I request custom colours, themes, or larger quantities?
The standard menu is intentionally focused. For larger quantities, gifting questions, or custom requests, email or text us before checkout and we will let you know what is possible. For the standard menu, you can always order online.
Still not sure?
We’re happy to answer one‑off questions before you place an order.